Partner with us
Shaping the Future of the Multi-Brand Car Service Industry
CarXpert is a fast-emerging name in India’s car servicing industry, known for reliable, cost-effective, and consistent service delivered through a professionally managed franchise network. That reputation is what makes CarXpert a magnet for car owners seeking quality service at an economical price — and a strong growth opportunity for the workshop owners who partner with us.
The market opportunity
Why Now Is the Right Time to Partner
Once a new car’s warranty period ends, a large share of consumers move away from authorized OEM workshops in search of more affordable options — largely due to the high cost of repairs at authorized centers. Independent, Multi-Brand local workshops have stepped in to fill that gap, together holding the majority share of the post-warranty car service market by offering economical pricing, convenient locations, and more personalized service.
But this segment has long struggled with a trust problem: inconsistent service quality, uncertainty around genuine spare parts, and varying technical skill from workshop to workshop.
That’s the gap CarXpert exists to close — by organizing independent, Multi-Brand workshops under one professionally managed franchise model, giving car owners the trust of an established brand and giving workshop owners the systems, support, and credibility to compete and grow.
As India’s car service market continues to expand, organized Multi-Brand players offering high-quality, affordable repairs are best positioned to capture a growing share of that opportunity. CarXpert’s franchise model was built specifically to help workshop owners take advantage of this shift.
What CarXpert provides
Everything your workshop gets as a partner
As a CarXpert franchise partner, your workshop gets access to:
Systems & Processes
Structured, standardized operating systems built for consistency and efficiency.
Spare Parts Support
Access to genuine parts and consumables.
Training
Technical and customer service training for your team.
Customer Connect
Tools and support to build stronger customer relationships.
Workshop Design & Setup
Professional branding and workshop establishment support.
Cashless Insurance Tie-Ups
Direct tie-ups with insurance companies for cashless claim processing.
Key focus areas
How every CarXpert workshop is run
Operational Excellence
- Strong SOPs and process discipline
- Implementation audits
- Customer service skill-building
- KPI monitoring
Technology & Efficiency
- Workshop management system
- Latest tools and equipment
- Optimal capacity utilization
People & Culture
- Structured training programs
- Employee retention and motivation
- Incentive structures and clear KRAs
- Health & safety policy compliance
Quality & Trust
- Genuine parts and consumables
- On-time pickup and drop
- Strict compliance with warranty and quality policy
Our solutions
A complete support system, built around your workshop's day-to-day needs
Branding & Marketing Support
Professional branding and marketing to grow your workshop's visibility.
Private Insurance Cashless Tie-ups Support
With leading insurance providers.
Insurance Renewal Platform
Support for customer policy renewals.
Training & Technical Helpdesk
Ongoing technical support and skill development.
IT Systems & Documentation
Structured systems for workshop management.
CRM & PSF
Customer relationship management and post-service feedback tracking.
Car Care Products
An additional revenue stream for your workshop.
Spare Parts Procurement Support
Support in sourcing spare parts for your workshop's repair needs.
Franchise enquiry
Tell us about your workshop
Share a few details and the CarXpert franchise team will get in touch to walk you through the partnership.